Gmail’s spam filter and automatic sorting are broken
- Gmail’s spam filter and automatic sorting are currently broken, causing promotional emails to flood inboxes instead of being sorted into separate tabs.
- The issue has been reported on Google forums and Reddit, with some users seeing banners at the top of messages warning them about potential spam or malware.
- Google has acknowledged the problem and is actively working to resolve it, as indicated by a post on the Workspace Status Dashboard.
- The issue began on Saturday, although an exact start time was not specified.
- Users can check for updates on the status of the issue at The Verge or follow Google’s official announcements for more information.

Some Gmail users may have noticed that promotional emails that normally go to their own siloed tab have started flooding their inbox. Reports hit the Google forums and Reddit that messages are bypassing the Updates and Promotional filters and went straight to Gmail inboxes. Some also reported seeing a banner at the top of some messages warning them to “be careful with this message,” explaining that it hasn’t been fully scanned for spam or malware.
Google acknowledged the issue, posting on the Workspace Status Dashboard:
Gmail users might see banners indicating missing spam checks.We are experiencing an issue with Gmail beginning on Saturd …
Read the full story at The Verge.
Q. What issue is affecting Gmail users?
A. Some promotional emails are bypassing the Updates and Promotional filters and going straight to Gmail inboxes.
Q. Where did reports of this issue originate?
A. Reports hit Google forums and Reddit, with some users sharing their experiences on these platforms.
Q. What warning message do some users see when opening affected messages?
A. Some users see a banner at the top of the message warning them to “be careful with this message,” indicating that it hasn’t been fully scanned for spam or malware.
Q. Why is Google acknowledging this issue?
A. Google acknowledged the issue on their Workspace Status Dashboard, indicating that they are aware of and investigating the problem.
Q. When did the issue start affecting Gmail users?
A. The issue began affecting Gmail users starting on Saturday (though the exact date is not specified).
Q. What is causing the issue with Gmail’s spam filter and automatic sorting?
A. Unfortunately, the article does not specify what is causing the issue, but it mentions that Google is experiencing an “issue” with Gmail.
Q. Is this a widespread problem or just isolated incidents?
A. The article suggests that this is a widespread problem, as reports have been flooding in on multiple platforms.
Q. How can users protect themselves from potentially malicious messages?
A. Unfortunately, the article does not provide specific guidance on how to protect oneself from potentially malicious messages.
Q. Is Google working to resolve the issue?
A. The article mentions that Google is acknowledging the issue and posting updates on their Workspace Status Dashboard, suggesting that they are actively working to resolve the problem.
Q. What can users do in the meantime?
A. Unfortunately, the article does not provide specific guidance on what users can do in the meantime, but it suggests that users should be cautious when opening messages from unknown senders.