Banking
Customers can become more loyal if their banks solve fraud cases, researchers find
Customers can become more loyal if their banks solve fraud cases, researchers find Researchers found that customers are more likely to stick with their bank if it solves fraud cases (60% increase in loyalty) and identifies perpetrators, but less likely to stay if they receive refunds without knowing who was behind the fraud (40% decrease […]
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Are prediction markets gambling? Robinhood CEO Vlad Tenev is betting not
Are prediction markets gambling? Robinhood CEO Vlad Tenev is betting not Vlad Teterin, CEO of Robinhood, discusses his company’s plans for expansion and innovation, including a new banking service that allows customers to get physical cash delivered on demand. Teterin talks about the challenges of delivering cash to customers, but emphasizes the importance of making […]
💻 Technology