Convenience
Retailers are quietly changing their return policies – here’s why you should be on the lookout this Black Friday
Retailers are quietly changing their return policies – here’s why you should be on the lookout this Black Friday Many retailers have quietly tightened their return policies in recent years, reflecting the growing trend of online shopping and the resulting increase in returns. The National Retail Federation estimates that returns cost US$890 billion each year, […]
📰 News
OpenAI slipped shopping into 800 million ChatGPT users’ chats − here’s why that matters
OpenAI slipped shopping into 800 million ChatGPT users’ chats − here’s why that matters OpenAI’s Agentic Commerce Protocol allows users to buy things instantly from Etsy within ChatGPT conversations, marking a significant shift in how people shop since smartphones arrived. The protocol represents the beginning of three phases of AI shopping assistants: “on-demand AI” (answering […]
💻 Technology