FraudPrevention
Customers can become more loyal if their banks solve fraud cases, researchers find
Customers can become more loyal if their banks solve fraud cases, researchers find Researchers found that customers are more likely to stick with their bank if it solves fraud cases (60% increase in loyalty) and identifies perpetrators, but less likely to stay if they receive refunds without knowing who was behind the fraud (40% decrease […]
📰 News
Older adults with dementia misjudge their financial skills – which may make them more vulnerable to fraud, new research finds
Older adults with dementia misjudge their financial skills – which may make them more vulnerable to fraud, new research finds Older adults with dementia often misjudge their financial skills, making them more vulnerable to fraud. A recent study found that people without dementia are generally aware of their financial abilities and this awareness improves over […]
🏥 Health